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Good afternoon, To whom it may concern I would like to express my dissatisfaction with the service I received from your company. I ordered flowers for my wife on February 1, 2018 for Valentines Day (SendFlowers Order # 101320072). The flowers were to be delivered on...
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jcsax400
jcsax400

Don't waste your time with this company

1.0
I liked
  • I did receive a full refund
I didn't like
  • Item never delivered nor was i informed that it would not be
#1193244
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On hold now 30 minutes... third time today. Valentine delivery ordered and confirmed 10 days ago not delivered. Said they’d credit me and deliver today. Received 4 emails that it was delivered, and it was not. Now waiting 30 minutes to speak to a supervisor. I will...
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#1190733
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My flowers were not delivered in time. They were delivered 3 days later!! Seriously?? And they refuse to give me a refund! I order flowers for my relatives who live far away and from now i will be ordering from somebody else. I will never order from this company again....
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1.3
I didn't like
  • Aweful service
#1185102
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Sendflowers - Don't Buy From This Compnay
Sendflowers - Don't Buy From This Compnay
UPDATE: After posting on facebook I was contacted by Sendflowers.com who apologized, admitted a "miscommunication" on their part and did not have their affiliate florist pick up the arrangement. I purposely left out the affiliate florist name because I did not see any...
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Anonymous
Billy

So you want good flowers, for free, proper etiquette from a crummy vendor, and a happy wife ...Pick one.

#1180385
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I ordered flowers to be delivered for a friends birthday. They messaged me the day of apologizing that they couldnt be delivered, but would be delivered THREE DAYS LATER. They apologized and said they refunded me the same-day delivery fee. Completely unacceptable. Her...
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1.0
#1168541
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Sendflowers - Dont use this company

A friend was ill in the hospital..by the time they delivered it he was discharged..no email or call to tell me..fri sat sun mon i call on tuesday today theyre going to try to re attempt delivery at the hospital again today that he was discharged from 5 days ago..i hate them they ruined everything..first time using them never again.
1.0
Details
Diversity of Products or Services
#1160656
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Sendflowers - Unhappy customer

Ordered flowers early morning for same day delivery for my sister. They charged more for the delivery than discount. Anyway fasmily was home all day, no delivery. When I tried to call no answer was waiting for over 30 minutes. Don't order from send flowers.com no one answers the phone.
1.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1154096
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Sendflowers - Awful

Sendflowers - Awful
Sendflowers - Awful
Below is what I ordered for my mom ..who's is in Hospice ..I wanted something special since these are her favorites and below is what she got with no name attached to it ..she didn't even know where it came from ...I was so disappointed ..and so was she
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Turnaround Time
Value for money
Website
#1146495
Reply to reviews
Don't order from this place! I order ed flowers for my mother November 19th she was supposed to have gotten her birthday flowers today. She did Not. The only thing they wanted to offer me was an upgrade for Friday I told them the point was was for her to get her...
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3.0
#1135968
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Save yourself the time and just spend more money on another local business. They make it appear like a great deal and then hit you with a big delivery fee. I ordered flowers a week in advance for a Sunday delivery. On Friday I had read some reviews that people didn’t...
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2.1
#1135334
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