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I am appalled at the customer service. Not only did they not deliver the flowers I ordered and paid for, they can't bother to deliver them until 2 days later? Unacceptable. I can't be there in person for the birth, so at least I could send flowers? Apparently not. Now...
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Anonymous
Anonymous

I too have had same problem, flowers to be delivered on Sat February 6th only to get a phone call to say they couldn't find someone to deliver them, but they could get them to...

1.0
I didn't like
  • Being made to look like a loser because you cannot do your job
#763035
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I was exited to place an order on line for NEW YEAR. The picture on line looked perfect and I paid $47.00 for the flowers to be delivered right on 12/31/15. The flowers were never delivered. I called the on line service, just to be placed on hold. ALL THEY HAVE OFFERED...
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1.0
I didn't like
  • Did not fulfill order
#761849
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I ordered two flower arrangements to be delivered to the same address. SendFlowers told me to place the order and later they would credit my VISA for one of the two $14.99 delivery charges. THEY NEVER DID. When I called to find out why not, SendFlowers first way they...
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#759613
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Sendflowers Flowers Review

Sendflowers
#688127
Absolutely disgraceful service. Ordered flowers to be delivered on 22/08 and then emailed to change date to 23/8 flowers have still not been delivered and im not getting an answer from them now. Terrible service, definitely wouldnt recommend them, shouldnt even be allowed operate as a business i am disgusted.
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Sendflowers Flowers Review

Sendflowers
#596140
2.8
Details
Never delivered and VERY rude customer service. Just glad i got my money back. I will never order from this service again mainly because of the awful customer service rep.
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Customer service
Delivery Service
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I ordered the flowers for new mom for the same day delivery and got the delivery notification a few hours later. But actually the flowers weren't delivered. I called several times and finally they delivered the flowers 26 hours later. But it was totally different...
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Anonymous
Anonymous

Worst service ever...they promised to deliver by 4:40 pm. When I knew delivery hadn't been made I called around 3:30 an hour before the business delivered to was closing the c...

1.0
#715540
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Do not trust this company! They let me down at the last minute not once, but twice! Even though they advertise that they do same day delivery? I ordered a few days in advance and was not told until a day before that they were unable to fulfill my order! Leaving me to...
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1.0
#683189
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Ordered flowers for my wife for our anniversary. Upgraded to Deluxe package which they advertise as "Flowers will be arranged as similarly to our website picture as possible". Now take a look at the pictures in the attachment and tell if the piece of trash bouquet...
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1.0
#666134
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NO DELIVERY OF FLOWERS TO RECIPIENT ON 7/6/2015. ORDER PLACED FROM CT TO MA FOR SAME DAY DELIVERY. PAID $ 62.98 FOR THE ORDER. NEXT DAY, STILL NO DELIVERY AND NO FOLLOW UP CALL DESPITE MY CALL OF COMPLAINTS. CUSTOMER REP WAS TILL OFFERING TO DELIVER FLOWERS THE NEXT...
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1.0
I didn't like
  • Untimely communication
  • Did not followup
  • Item never deliveried
#661963
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Do not use these cheating lying *** bags. This site, "Send Flowers" said they would be able to deliver before 6 pm today. I called three hours before their shut off time for an order As soon as I paid, their confirmation said order would be delivered tomorrow instead...
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1.0
I didn't like
  • Did not fulfill order
#621098
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I ordered these flowers for a funeral and; 2 times they called and emailed saying couldn't be delivered!!! This company is a joke!! I will never order from them again and will tell everyone about the company. Has to be the worst I've ever used. This was an important...
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#615232
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On Feb. 25th I placed an order with SendFlowers.com for Birthday Balloons to be delivered to my son on his birthday (Feb. 28th). At around 3 pm that day I called to find out why balloons were not delivered, they had no idea. They said the florist was not picking up. ...
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#604179
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