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I ordered the flowers for new mom for the same day delivery and got the delivery notification a few hours later.But actually the flowers weren't delivered.

I called several times and finally they delivered the flowers 26 hours later. But it was totally different bouquet - not what I ordered. I called them again and they told me the delivery conformation was sent by mistake. I asked for refund and they told me the driver is going to return and take out this bouquet.

They offered me 50% refund but they sent me notification - only for 25% of refund. After few emails they promised to refund me more.

Will see what I will get.I never saw this kind of services before.

vadim wrote the review because of problem with delivery at Sendflowers. Reviewer claimed that he or she lost $73 and wants Sendflowers to read this review and look into the issue (if any).

The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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Anonymous
#1052419

Worst service ever...they promised to deliver by 4:40 pm.When I knew delivery hadn't been made I called around 3:30 an hour before the business delivered to was closing the customer service agent over the phone said if they are not delivered by 5 call back.

I had to call back and cancel order.

Very unprofessional, not realible.DONOT ORDER FROM THEM NO MATTER WHAT DISCOUNTS THEY GIVE YOU.

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